In order to successfully process the orders, we need the name and surname of the customer, delivery address, e-mail address and telephone number. With the help of the mentioned data we can deliver the desired products, as well as inform the buyers about the current status of the order. On behalf of the company Makedonida (hereinafter “controller”) we are committed to protecting the privacy of all our customers. We collect only the necessary basic data for the customers (users) and the data necessary for the work and information of the users in accordance with the good business customs and in order to provide quality service. We give customers a choice including the ability to decide whether or not to unsubscribe from the mailing list. All customer / user data is strictly stored and available only to employees who need it to perform regular work activities.
All employees in Macedonia who have access to personal data are responsible for respecting the principles of privacy protection.
We undertake not to use the collected data for other purposes or to forward it to third parties. Macedonia does not transmit and forward the collected personal data to international organizations or third countries.
We store and process data on the principle of legality, fairness and transparency for specific, clear and legitimate purposes. Additionally, we collect only the minimum amount of data required for the purpose of processing.
We process personal data in a way that ensures an appropriate level of security, including protection against unauthorized or illegal processing, as well as their accidental loss, destruction or damage, by applying appropriate technical and organizational measures.
The user has the right at any time to file a complaint to the Personal Data Controller and request correction of incorrect data, restriction of personal data processing, as well as deletion of personal data in accordance with the Law on Personal Data Protection. The user can declare at any time that he withdraws the consent for his personal data to be processed by Makedonida.
In addition to the above data, we collect, analyze and process data related to products that our visitors search for and purchase, as well as the pages they visit. We use the obtained data in order to improve the offer and the appearance of our website and to enable the visitors to use it easily and to make a safe and easy purchase.
Makedonida.org uses the so-called Cookies to help users customize their internet usage. A cookie is a text file that is assigned to a user’s computer hard drive by a network server. Cookies cannot be used to start a program or transmit a virus to a user’s computer. They are assigned to users only and can be read by the network server in the domain that sent them to you. One of the basic uses of the so-called сookies is to provide you with conveniences that will save you time.
All data of the buyers (users) are stored on a secure web server located with a renowned international company from Macedonia and are deleted after 15 (fifteen) days from the date of the last communication between Macedonia and the buyer (user).
If you are registered on our website or have filled in an online form for obtaining products and services from Macedonia, based on a written request you have the right:
– To be informed which categories of personal data are processed for you and what are the goals and legal basis of the processing of your personal data,
– To access your personal data,
– To add, modify, delete or choose to stop their further processing,
– Find out the users or categories of users to whom your personal data has been disclosed or will be disclosed,
– To find out other information about your personal data in accordance with the provisions of the Law on Personal Data Protection and other applicable regulations in the field of personal data protection.
The user has the right at any time to submit a request to the Agency for Personal Data Protection if he considers that the processing of his personal data violates the provisions of the Law on Personal Data Protection.
If you want your data to be corrected or deleted or if you have any questions or suggestions in the field of personal data protection, you can contact us at the following e-mail address:
We note that the e-mail address from which you will contact us and other personal data, as well as the content of your requests or suggestions, will not be used for any purpose other than to respond to your request, question or suggestion addressed to us.
AGREEMENT AND CHANGE OF TERMS
If you have any questions, suggestions or requests related to the collection and processing of your personal data, you can contact the Personal Data Protection Officer at any time.
PERSONAL DATA PROTECTION OFFICER
Name and surname
Phone number: +389
PERSONAL DATA CONTROLLER
Citizens’ Association for valorization, popularization and pedagogy of the cultural heritage MACEDONIA Skopje
Ivo Lola Ribar 74 – 4/9, 1000 Skopje
The processing activities related to the online services available through our website are performed by our technical staff responsible for these services or other persons in charge of performing the activities. The processing activities related to our services are performed by our employees, in accordance with their work responsibilities, on the principle of “need to know”.
The collected personal data are processed in accordance with the provisions of the positive regulations in the field of personal data protection.